tried to make a payment would not take. Called talked to several Reps.
They told me to get another bank account, got a new bank and bank account , called them back tried to give them an account number and routing number. They said they cant take that, that I had to fax a voided check and a bank statement to them or use a debit card. Remind you this is a bank there is no checks or statement yet nor a debit card. So they told me get a prepaid debit visa put the money on that and call us back then they told me make sure you don't get a blue bird or green dot pre paid card because we don't take that.
So I went in Krogers to get a prepaid Visa debit card put the money on that. went back to my car called them back told them the card number they put me on hold for a while. When they came back on the phone they said it would not take. They told me then to go and get the money off the card and get a certified check or money order.
I then told them its a little too late I cant get the money off of the card plus it was non refundable . I got this card and it said on the card to pay bills online with it. The rates are too high.
This is the worst night mare I have ever been through in my life I will never get a loan through them again!!!!! Called my ATTORNEY
This reviewer shared experience about "poor customer service, problems with making a payment " and wants this business to issue a partial refund as the author lost $1754. tmjenkins is overall dissatisfied with Rise Credit. The most disappointing about rise credit loan at Rise Credit was problems making a payment Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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