Rise Credit - RISE Processes Fraudulent Loans using your SSN, Breaks Laws by Ignoring Legal Requests
101 Better Business Bureau Complaints in the last 12 Months should tell you everything you need to know.
RISE processes fraudulent loans and does NOTHING to correct their own mistakes. Over a month ago they funded a loan using my SSN, and I have now called and emailed daily without resolution. Their manager, "JADA", promised me a month ago that she would get this resolved, and I have never heard from her again. I have emailed and called, zero response. They tried to shrug it off (the fact that they funded a loan I didn't ask for or approve, and reported this to Transunion) as something I should log with the FCC. As it turns out, the FCC does not step in and resolve fraudulent loans made by RISE. That is the responsibility of RISE. They are violating many laws, as usual, and do nothing but shrug and ask you to send emails to email addresses that are not monitored.
i have repeatedly asked this week for their attorney to contact me, no response.
How this company is still allowed to be in business is beyond me.
Product or Service Mentioned: Rise Credit Loan.
Reason of review: Poor customer service.
Monetary Loss: $3300.
Preferred solution: Full refund.
I didn't like: Rise not making things right, Customer service, Lack of knowledge customer service.