Product: Rise Credit Customer Care Clear all filters (0 of 29 reviews match)
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I paid my loan off early and risecredit.com take that off my credit report so on my credit report it states that I still owe risecredit.com contacted customer service umpteen zillion times I've talked to supervisors done everything they said and it's still not off my...
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RISE_Response
RISE Credit Response

We regret to hear that there maybe incorrect reporting on your credit report. We would like to look into this further for you to determine what is happening and what is being ...

Anonymous
Anonymous

Dispute it with the credit agency. They will contact Rise Credit. If Rise Credit doesn’t respond, it will be changed for you by the credit agency. No lawyer needed.

1.0
Product
Rise Credit Customer Care
#1229194
Rise credit is a company that has lousy customer service and they never deposit any money any where and blame the customer who has to jump through a lot of hoops., Stay away from Rise Financial in Fort Worth Texas they are worthless. They refuse to call the number...
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1.3
Product
Rise Credit Customer Care
I liked
  • Online
I didn't like
  • Did notdeposit
#1211019

With Official Company Response

I had 2 payments left and needed the date changed and they wouldn’t do it.I paid one of them today and will pay the other one on the 28th of February. I was told I will then have 2 more paymentsz the one due on the 15th and the one due on the 22nd. I paid the one due...
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RISE_Response
RISE Credit Response

We regret to hear of your dissatisfaction with your RISE Credit Loan. We would be happy to review your account with you and all repayment terms. You may reach us by phone at 8...

1.0
Product
Rise Credit Customer Care
#1196035

With Official Company Response

I called because my payments weren't being taken out.they told me they were bouncing. When I asked what acct they were being taken out of they had the wrong account info. (it had been changed months prior on line) However, since it has been 3 months they have charged...
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RISE_Response
RISE Credit Response

We regret to hear of your dissatisfaction with your RISE Credit Loan. We would be happy to review your account with you and all repayment terms and conditions. You may reach u...

1.0
Product
Rise Credit Customer Care
I didn't like
  • Customer service
#1180852
I have been applying for a loan with rise for over two years.First my income was insufficient then several other reasons such as to many inquiries etc etc. well I gave up. I ran u to another issue yesterday where my bills are past due and I have a new born. My income...
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RISE_Response
RISE Credit Response

Good Morning, We regret to hear of your recent experience. We would be happy to look into this issue further for you. Can you please email us at rise_spokesperson@risecredit.c...

1.0
Product
Rise Credit Customer Care
#1174629

With Official Company Response

Applied for a $3,000.loan n early December. Called to get status of loan. I was told send a copy of drivers license & ssn card. Once information was sent. Still no check and called again. Was told check should be received by 1/3/2018. To date still no check. I will be...
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RISE_Response
RISE Credit Response

We regret to hear that you have not received your loan proceeds check. Please allow us to research this issue for you to determine what issues have occurred. Please contact us...

Product
Rise Credit Customer Care
#1164351

With Official Company Response

"Preapproved" for what looked like a good, short term loan - sent in a ton of info.Then had to reapply after they said the app expired -- twice! The third time, after realizing they had a ton of personal info and no intent to give a loan, I found the complaints about...
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RISE_Response
RISE Credit Response

We regret to hear of your recent experience. RISE Credit applications are valid for a maximum of 10 calendar days after which the application will expire and a new application...

Product
Rise Credit Customer Care
#1160406
I GOTTEN MY LOAN GOT THE FIRST PAYMENT COMING UP DUE. I CALLED IN TOLD THEM I COULD MAKE THE FIRST PAYMENT. I TOLD THEM THE SITUATION I HAD A HEART ATTACK ON 10 / 26 / 17 DOCTOR'S HAS GOT ME OFF WORK. THEY SAID THE PAYMENTS WOULD STILL HAVE TO BE MADE ON THE DATES AS...
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RISE_Response
RISE_Response

We regret to hear of your dissatisfaction with your RISE Credit Loan. We would be happy to review your account with you and all repayment terms. You may reach us by phone at 8...

1.0
Product
Rise Credit Customer Care
I liked
  • Approval
I didn't like
  • Customer service
#1127355
Show

Rise Credit - Unable to verify Identity

They decline my application without first contacting me to verify my identity. There is a phone number for them to call me on my report for security reasons i placed that alert.
1.0
Details
Customer service
Interest Rate
Reliability
Staff
Value for money
Website
Product
Rise Credit Customer Care
#1126244

Rise Credit Recently Discussed

 

With Official Company Response

I applied for a loan in August of 2017 and submitted all my documentation they needed.This included a paystub, a 30 day bank statement, W2, license,and SS. I called them them and verified they had what they needed before the application time frame expired. I was told...
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RISE_Response
RISE Credit Response

Good Afternoon, We regret to hear of your dissatisfaction with RISE. We do attempt to make the process as seemless and easy. We would be happy to look further into your accou...

Product
Rise Credit Customer Care
#1090327