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I made all my payments on my over 200% interest rate loan. When I paid the loan off in full, Rise reported to Trans Union that I still owed the full loan amount and that I was 30 days late. My credit score went down 91 points overnight. After spending years trying to...
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Anonymous
RISE Credit

We sincerely regret to hear of any misunderstanding with your RISE Loan. We would like the opportunity to research this matter to better assist you. Please contact us at rise_...

1.4
#1051859

With Official Company Response

Rise Credit - Double interest charge
Looking at my statement, when you subtract my balance from the payment the result is my interest charge. I thought the interest charge was already included in the payment, do I need to get a lawyer to help me figure this out?
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RISE_Response
RISE Credit Response

Thank you for bringing your concern to us. We are happy to review the specifics of your account with you. Please call us at (866) 580-1226 so we can review with you properly...

1.6
#1047078

With Official Company Response

I specifically put that I needed my payments to coordinate with my scheduled paydays (1st and 15th). These are not weird dates. These are common for those that get paid biweekly. After the first 2 payments they are now moving to the day BEFORE my payday for the next 5...
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RISE_Response
RISE Credit Response

We are so sorry to hear that you are not satisfied with your RISE loan. We would like a chance to review your concerns with you personally. Please send us an email to rise_sp...

1.0
I didn't like
  • High interest
  • Customer service
  • Lying and deceptive practices
#1045524

With Official Company Response

I just retired and the first month is difficult. In 10 days I will be in great shape. My wife needs some medical test and I needed additional money NOW. One loan company wanted me to take $5000. I needed just $1000 and really not that much but want to make sure....
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Anonymous
Lo

What company did you end up with. I need to get help. I make $43,000 a year and Rise told me I had insufficient income.

RISE_Response
RISE Credit Response

We are so sorry to hear about your recent experience with RISE. We would like the opportunity to review your concerns with you and research your experience in detail. Please...

#1036964

With Official Company Response

This company is a complete rip off. While I am aware that this type of loan is more expensive than a normal loan, they do not ever let you get ahead. I called to explain this to them and to try and work out a solution. I was told by the representative that I could pay...
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Anonymous
mike

Do you thank I am nuts ?? This is loan shark money. I can get your deal on the rough part of my town, but I care about my knees. please do not send these offers to my home wit...

RISE_Response
RISE Credit Response

Hi-Thank you for your feedback.We are so sorry to hear about your recent experience with RISE. We would like the opportunity to review your concerns with you and research your...

1.0
#1023301

With Official Company Response

Due to a sudden financial emergency I applied for a loan through Rise. My credit is not that great and I need funds rather quickly. I was asked to send documents via email. No problem, though I was iffy about sending such personal info via email. I sent a photo of my...
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Anonymous
Anonymous

Same here. Was approved then denied 6 hours later. They didn't even ask for documents or give me any explanation of my alleged "invalid information". I called, the guy said th...

RISE_Response
RISE Credit Response

Hi-Thank you for your feedback.We regret to hear of your experience. It is not our intention for the application process to be frustrating. As part of the application proces...

1.2
I didn't like
  • Very unprofessional
#1018391
Rise Credit - A ten year derogatory placed on my credit file erroneously by Risecredit
In May of 2014, I had a mortgage loan in escrow, for the purpose of paying off my existing debt. This loan was set to fund on 5/27/2014 with projected payoff amounts as of 6/01/2014. All of my creditors submitted the appropriate information, except Risecredit,...
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RISE_Response
RISE Credit Response

Hi!We regret to hear of your dissatisfaction with credit reporting and any confusion regarding your RISE loan.It is our strong desire to ensure all information is accurate. W...

#1014267

With Official Company Response

BE SMART DO NOT DO BUSINESS WITH RISE LOANS AND CREDIT COMPANY. BUSINESS PRACTICES ARE NOT LEGAL AND ARE UNFAIR. PLEASE TAKE IT FROM SOMEBODY WHO KNOWS FROM EXPERIENCE. RISE CHARGED OFF MY ACCOUNT WITHOUT EVEN TELLING M.DIDNT BOTHER TO NOTIFY ME BY EMAIL, MAIL OR BY...
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RISE_Response
RISE Credit Response

Hi!We regret to hear of your dissatisfaction with customer service and any confusion regarding your RISE loan.Because we do care greatly about customers and the service given,...

#1003235

With Official Company Response

Rise credit made me pay double what my loan was worth and then they offered me a settlement which I took finally. I asked them if making a payment on my loan and taking the settlement would keep my loan from being sold to a creditor and they informed that it would. I...
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RISE_Response
RISE Credit Response

Hi!We regret to hear of your dissatisfaction with customer service and any confusion regarding your RISE loan.Because we do care greatly about customers and the service given,...

2.7
I didn't like
  • No compassion and no interest in actually helping you
#1001597

With Official Company Response

Worst experience ever!!! Applied for the loan and their system never worked for me to complete the papers! Spoke to about 10 people who told me to clear my browsing history and try again... Did that 12 times!! Asked if they could send me forms to sign to complete the...
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RISE_Response
RISE Credit Response

Hi!We are so sorry to hear about your recent experience.We would really like the opportunity to review your concerns with you.Please send an email with your detailed concerns ...

1.0
#1001540