Bee O Upf

Stay Away - Predatory

Not only do they report inaccurate data to the credit bureaus, but customer service is a joke. You call in and they must work from home because you can hear children in the background and they are not helpful at all.
View full review

Preferred solution: They have been told what I want.

1 comment
RISE_Response

It sounds like you’ve had a poor experience. Please email us at rise_spokesperson@***.com so we can look into this for you. Your RISEcredit.com Team

Anonymous
map-marker Pharr, Texas

Fraud-breach of contract

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I originally got a loan from Rise credit for 3/22/21 my first payment was not due till 4/2/21 in the amount of $169.26, but i made a $200 payment 3/29/21 to which only $42.38 were applied to principal. But that's besides the point...

4/1/21 I attempted to make another payment of $200 to lower the balance and my account was locked "DUE TO FRAUDELENT ACTIVITY" i called in and the representative advised me the account would be unlocked within 24 hours. It wasn't. Today i attempted to make another payment but my account remains locked, mind you my payment isnt due till 4/16/21, i called in spoke to Claudia, she told me the account was locked and she couldn't unlock it, that i would have to mail in a payment. Well, i then asked her if if my payment would be debited as signed in the agreement on the 16th, she didnt know so she said she would call me back, she did, but said the payment wouldn't be drafted as AGREED TO in the contract.

I asked to speak to a manager, i was transferred to Alexa extension 4229, she reiterated that i would have to mail in a payment, only now she added i would have to send it certified mail, and within two consecutive payments, i would have my account unlocked, i advised her i was out of country and could not obtain temporary checks as i dont have any, she just kept apologizing that that's all she could do, i asked to speak to management to which i was transferred to David employee id (1631) manager on duty, i told him i didn't sign for payments to be mailed, i signed and authorized payments to be debited, he again told me i had to mail in payment and that the rep i originally spoke to last week could not unlock my account because they had no access to do so( HE CONFIRMED HE LIED). I told him if he could show me where in the original loan documents it stated i would have to mail payment and he said its not on there. To which i told him when was someone from Rise going to contact me to advise me that my payment would not be drafted... you were going to wait for me to accrue more interest and late fees...

to which he responded well dothat's why you should check your account online... i told him why would i need to be checking my account online if the payments are set to be auto debited. my account online only says the account is locked... does not state my payment will not be debited...

this is a breach of contract, and i now know why...

to accrue more interest and fees. Terrible company to do business with .

View full review

User's recommendation: DO NOT DO BUSINESS WITH COMPANY

1 comment
RISE_Response

Hi. It sounds like you’ve had a poor experience.

Please email us at rise_spokesperson@risecredit.com so we can look into this for you. Your RISE Team

NANCI K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have had two Rise loans in the past and have paid off both. I can only say I am happy with my experience. It is what it is, folks, if you need help, then there is help. I would use them again, if needed. They were helpful if I needed to push a payment (which only happened once) and everything went smoothly. I knew when payments were due and they were deducted at that time. All positive....thank you!
View full review

User's recommendation: Rise would be a good option if you need help.

1 comment
RISE_Response

Hi Nanci. Thanks so much for posting about your experience and for choosing RISE!

We’re here if you ever need assistance.

Thanks again. Your RISE Team

Resolved
KIVA S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

Resolved: CREDIT REPORT DISPLAYING INCORRECT STATUS

Updated by user Apr 04, 2021

Because DMB financial let my account go into past due status and did not start payment on the agreement into 3 months afterwards, RISE Credit cannot remove the derogatory status because of the lateness of payment which will stay on my credit report for at least 5 years. the credit report now lists me as Paid upon agreement but a negative reporting.

Do not do business with DMB Financial. They lie and tell you it helps build your credit rating but DMB just makes it worse..

Original review Mar 05, 2021
My account has been paid (2020) based on an agreement with RISE but i have yet to receive any letter stating account has been paid according to agreement. My credit report is showing derogatory/write off/past due which is incorrect. As a courtesy I am asking for a removal of that status reporting to the credit bureaus as well as a letter for my records please...and thank you.
View full review
2 comments
RISE_Response

Thank you for taking time to share your concerns. We would like the opportunity to research this matter personally, please contact us at rise_spokesperson@risecredit.com so that we may better assist you. Thank you, RISE Credit

RISE_Response

Thank you for taking time to share your concerns. We would like the opportunity to research this matter personally, please contact us at rise_spokesperson@risecredit.com so that we may better assist you. Thank you, RISE Credit

View more comments (1)
Anonymous

Rise Credit is a rip off

I got a lone from Rise the amount I won't discuss, but when I saw their payback plan it looked good, and the APR was suppose to be a little high not almost 400% APR. So I am screwed paying this lone back for 36 month but not knowing that they are charging me interest per day on that lone on top of my High APR so the monthly payment that I am making don't even make a dent it the bill, giving them more money.

I estimated that in the 36 months I will have paid them almost 10,000 dollars after that 36 months. I don't recommend this loan company it is a Loan Shark company and will *** every chance they get.

Sure you get the money but you are double dipped by them and that is sneaky, I am going to research this more and see if I can fight the interest that they are charging me per day. Stay Away From RISE CREDIT.

View full review
27 comments
Guest

They clearly state that they should be a last resort. They do not hide their high fees /interest and state to pauy them off to reduce high interest .

No matter how high the fees are they don't lie about it. I have used them in the past and i am using them now.

yes would I rather have another lower fee option but I don't. They have always been courteous and helpful when I have had to call them.

Guest

I have to ask if your telling us this and you say how much your paying them back why cant you tell us the amount they gave.

Guest

They are an expensive way to borrow but they clearly state the terms and they list you should pay it off as quickly as possible. I've borrowed and repaid early with them a few times and honestly haven't had any issues.

You should reach out to them and ask if you pay slightly higher payments would those payments be applied to the principal and if yes do that which should help you. Good luck!

Guest
reply icon Replying to comment of Guest-1176115

Are you employed by RISE? Did RISE pay you to post an anonymous post to make them look good?

Guest

Have you received any information in regards to this account and if you can fight the daily interest amount?

Guest

When u fine out if anything can be done please inform the rest of the world as you know a lot if people have fell in this fix like myself.

Guest

I have had multiple loans throughout the years with this company and it clearly states what the costs will be. My loans haven't been large and were short term 10 payment loans, but they have always been great and easy to work with. Yes it is an expensive way to borrow, but if you need money now and are out of options they are there.

Guest

*loan*

Guest

Is there anyone or anywhere you can get a small loan to consolidate your finances? I have had a bankruptcy and a poor score on my credit report.

I have tried everywhere but all say "NO" I borrowed from a family member, I'd like to get them paid off it's only less than $1000 and I have 2 outstanding car repair bills of less than $1000.

So Im only looking to consolidate all three into one payment So I dont have to keep these people waiting. Any suggestions?

Guest

I agree with you! They will mess you up and over run as fast as you can to get away from this company. A very very very disrespectful company.

View more comments (26)
Company responded
Michael F Tjz

High interest

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Oct 07, 2020

I contacted Rise. They only respond with email.

They said that I was we'll aware of the high interest when I applied. I'm paying them off before the end of the year to get rid of them.

Don't use this company. A $4G loan will cost you $40G.

Original review Sep 07, 2020
Borrowed $4G and have made 10 payments on time. $5G in payments and only $300 has come off my loan. I'll end up paying almost $40G if I don't pay it early. Don't use them. I've used Elastic and for $3500 loan it's paid back in 10 months at approximately $450-$500 a month.
View full review
Pros:
  • Ease of use
Cons:
  • High interest rate
  • Impossible to pay off debt

Preferred solution: Full refund

User's recommendation: Don't use Rise.

1 comment
RISE_Response
RISE Credit Response

We regret to hear of your dissatisfaction with your RISE loan. We disclose on our website that RISE is an expensive form of credit and display the rates and terms by state.

We also review the cost of the loan in great detail in the loan agreement. We do offer flexible payment options and on time payments and payoff can help to increase your credit score.

Please contact us if we can offer any helpful information regarding your payment options. Sincerely, RISE Credit

Company responded
Anonymous

VERY UNPROFESSIONAL AND SCARE TACTICS ARE UNETHICAL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
THE COMPANY LITERALLY GIVES ALL OF YOUR PERSONAL INFORMATION TO AN ANSWERING SERVICE WHO THEN PRESENTS THEMSELVES AS STTORNEYS AND TRICAN LITERALLY TAKE MONEY OUT OF YOUR ACCOUNT AT ANY TIME WITHOUT YOUR PERMISSION
View full review

User's recommendation: DO NOT BORROW FROM THIS COMPANY - LOAN SHARKS

1 comment
RISE_Response
RISE Credit Response

We are so sorry to hear about your recent experience with RISE. We would like the opportunity to review your concerns with you and research your experience in detail.

Please send us an email at rise_spokesperson@risecredit.com so that we may better assist you. Sincerely, RISE Credit

Company responded
Anonymous
map-marker New Orleans, Louisiana

Unhappy with the company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Their interest is extremely high. They charge interest daily. Paying $300 a month and the loan never goes down.
View full review

User's recommendation: Pick another company

1 comment
RISE_Response
RISE Credit Response

We regret to hear of your dissatisfaction with your RISE loan. We disclose on our website that RISE is an expensive form of credit and display the rates and terms by state.

We also review the cost of the loan in great detail in the loan agreement. We do offer flexible payment options and on time payments and payoff can help to increase your credit score.

Please contact us if we can offer any helpful information regarding your payment options. Sincerely, RISE Credit

Company responded
M J Nwc

You are NOT REALLY PREAPPROVED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
So I got a letter in the mail saying I was approved for 5k. I wanted to pay some things off and decided to take the offer. Applied, system said I was approved, picked my payment due date, signed loan documents, loan said it was in funding. Next thing I know is Rise sends and email asking me to verify identity and wanted to log into my account. I had nothing to hide so I sent them info and allowed them to verify my account info. Waited two days for them to tell me that I was declined because they could not verify my bank account or my account was not in good standing. Im not saying Im perfect but I maybe had two overdrafts in my 45 years of living and THAT has been over 20 years ago. So my account not being in good standing is a complete lie. I started making plans of paying stuff off and was highly upset when I received a decline. BEWARE my good people.
View full review
Cons:
  • Deceptive lending
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

1 comment
RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your concerns. We regret to hear of your recent experience.

A pre-approval is not a guarantee and is based on the information that is entered that is entered on the application pending final verification that occurs when the loan agreement is signed and submitted. If you would like a detailed explanation as to the cause of the declined application, please feel free to email us at rise_spokesperson@risecredit.com and we would be happy to locate, review your account and email additional information back to you.

We look forward to hearing back from for so that we can further assist you. Thank You, RISE Credit

Company responded
Anonymous
map-marker Albuquerque, New Mexico

They are great

Rise Credit - They are great
This isn't a complaint. I wish to correct my SSnumber
View full review
1 comment
RISE_Response
RISE Credit Response

Thank you for reaching out to us. To correct your social security number, please contact our Customer Support number at 866-580-1226 and one of our agents will be happy to further assist you. Thank you, RISE Credit

Company responded
Charles A Fun

Deceptive Lending!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
DEFINATELY - do not use this company unless you are sure that you will pay off their loan within a few months. Every payment you pay them is all interest until way on the back end of the loan. I was approved for $3000 and reviewed the payment schedule carefully where it shows a a small amount going to principal even for the first payments, so naturally you wuld think that by now (4 monthly payments later of $372 each) that there would be a balance of less than $3k right....wrong! The payoff balance is now $3003! Huh?! Although the initial payment schedule shows a small amount going to the principal it is virtually non-existent because their interest is over interest upon interest! I don't know how they get away with showing a principal applying in the schedule upon the docusign (agreement), and then the reality turn out to be not that. This company is certainly taking advantage of the average US citizen's vulnerability. Deceptive Lending is their practice, and their bread and butter I would guess.
View full review
Loss:
$1500
Pros:
  • Fast funding
Cons:
  • Deceptive lending
  • No application of principal
Reason of review:
Not as described/ advertised

Preferred solution: Price reduction

4 comments
Guest

"t because their interest is over interest upon interest" Well duh....This is how loans like this work. Bad news is you agreed to it.

While you may have reviewed the terms "carefully" you clearly didn't understand them. Let this be a lesson to anyone signing up for any type of credit.

DO NOT sign until you have read and understood what you're getting into. This is the exact reason basic finance should be mandatory for high school graduation.

Charles A Fun
reply icon Replying to comment of Guest-1789945

Thanks for your 2 cents smarty pants! Add them to your savings account so you can double your life savings!

Despite what you surmise about me based on my comments on predatory lending, I have a business degree, and was just expressing my frustration with how they get away with inflated rates by ‘deceptive’ (and that’s the key word) practices. I run a business with integrity at the forefront, inculcated by my honorable Marine Corps service (where you have no inkling of the standard) and the term ‘business ethics’ is what I learned even before I graduated high school, whereas you only learned, and accept, that it’s ok to have ‘Big Lending’ operate without impunity!

Hmm, you must be in bed with them, or are in fact the culprit I speak of. Rise!

RISE_Response
RISE Credit Response

We’re sorry to hear of your dissatisfaction with your RISE Credit loan. RISE is designed to provide you with funds at the best possible price if other forms of credit are not available or are more expensive.

RISE fully discloses all interest and fees associated with your RISE Credit loan prior to signing the loan agreement. We also provide a five-business day rescission policy in the event that you decide RISE is not for you. We also advise you to pay your loan in full as quickly as possible to save on the interest.

Please contact us at (866) 580-1226 or rise_spokesperson@risecredit.com if you have any further questions or if you need assistance. Thank you, RISE Credit

Guest
reply icon Replying to comment of RISE Credit Response

Like I thought, they didn’t explain WHY they have such SUPER INFLATED interest, only that they advise of it before you sign. The point I was also mainly making was that they advise of the high interest but don’t advise that the principal that you pay on your monthly payment actually DISAPPEARS!

Where else in lending does this ever happen.

This is the first time in my 45 years on this planet that I have ever had a loan that the principal of my monthly payment goes Houdini!! Where did it go dammit?!

View more comments (3)
Company responded
Marianne Yfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Multiple methods of delay and frustration wow very unprofessional

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again
View full review
Reason of review:
Poor customer service
1 comment
RISE_Response
RISE Credit Response

Hello, RISE Credit does not share your information with 3rd parties but we would like the opportunity to review your concerns with you and research your experience in detail. Please send us an email at rise_spokesperson@risecredit.com so that we may better assist you. Sincerely, RISE Credit

Company responded
Ronald s Wcy

Extremly poor

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Yes, they are extremly rude.. they say it takes a week before the system clears after last payment, I have record statement from my bank PROVING the money has long been drafted, same as it’s beenndrafted by rise credit twice a month without ever any problems
View full review
2 comments
RISE_Response
RISE Credit Response

We would like the opportunity to review your concerns with you and research your experience in detail. Please send us an email at rise_spokesperson@risecredit.com so that we may better assist you. Sincerely, RISE Credit

Guest
reply icon Replying to comment of RISE Credit Response

yeah right,,,been there done that already,,your customer service is very rude,,,they could care less what the facts are,they only want to get off the phone as soon as possible telling the customer any garbage they can get by with

View more comments (1)
RONALD B Bru

CANNOT GET APPLACATION TO WORK

TRIED SEVERAL TIMES EVEN WITH A INVITATION CODE {{Redacted}}
View full review
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

We would like the opportunity to review your concerns with you and research your experience in detail. Please send us an email at rise_spokesperson@***.com so that we may better assist you. Sincerely, RISE Credit

Company responded
David Tyl

RISE Rejected Full Repayment, Opting Instead to Sell Account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
- RISE rejected my repeated offers to pay my loan balance in full, and instead charged off and sold off my account. I contacted them initially in December to pay before the account reached 60 days late, not January like they state, and I can prove it with screenshots. - RISE claims they mailed me repeatedly about my late account. I never received any of RISE’s letters. Looking at my paperwork, they somehow got an address that is not mine that I did not give them. Upon investigation, this address doesn’t even exist. Where did they get this random address from? - RISE claims they called. I never received any voicemails from RISE that clearly stated it was RISE calling or why. Only vague, “this is an important matter” messages from a variety of different numbers that aren't listed on their site that similarly did not identify who was calling or why. Here's an exact transcription of their phone call from an unlisted number I previously had no contact with: "This is a message for ____, this is Thomas calling because you may qualify for a special offer. Please contact us at 866-580-****." Nothing differentiates this call from the rest of the robo-callers who spam consumers across the country. They did not state their business name, nor did they accurately state the purpose of the call. This is not a fair debt collection practice. Avoid RISE at all costs. They are uncommunicative, unhelpful, and seemingly vindictive. What possible reason could a business have for rejecting repayment in full? A tax write off?
View full review
Cons:
  • Unfair debt collection practices
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

2 comments
RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your concerns. We regret to hear of your dissatisfaction.

If a payment is not received after 60 day or more, per RISE Credit business polices and procedures, the account will be charged-off and can be sold to a third party collection agency.

Please email us at rise_spokesperson@risecredit.com so that we can review your account if it has not already been reviewed. Thank You, RISE Credit

David Tyl
reply icon Replying to comment of RISE Credit Response

Please direct me to where RISE has published publically the “business policies and procedures” specifically outlining the 60-day charge off practice, as it is not in my loan documentation or contract, not even under the “failure to pay” consequences section, and your customer service phone rep could not find reference to it either.

View more comments (1)
Company responded
Arturo S Bvt
map-marker Kansas City, Missouri

RIPPED OFF!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have a loan with rise for $1500. Recentley i noticed that my account balance would raise $20 dollars here and there. Once I finally got screenshots and proof of this I called Rise. Support tried explained this as a daily interest charge of $6. I told hime I pay interest every 2 weeks when I make my biweekly payment. When I asked how I can be charged interest daily and per payment they basically blew smoke up my *** So everyday my account balance goes up $6 and with the interest I owe $12.
View full review
2 comments
Guest

I think mine is even higher. I wouldn't have an issue paying interest if I wasn't paying A COMPOUNDING interest AND some type of RIDICULOUS Fees.

RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your concerns. Interest accrues on a daily basis and continues to accrue until the balance has been paid in full.

This is why the payoff amount is subject to change. The payment schedule per your loan agreement includes all of the interest that will be applied if you make payments through the last scheduled due date. If you pay off your loan early, then the additional interest would not be applied because you only pay interest for the number of days that you keep your loan. As your payments are made, a portion of your payment is applied to the principal and a portion is applied to the accrued interest.

As your payments are processed, more of the payment will be applied to the principal and less will be applied to the interest. We hope that this additional information assists you.

If you have further questions or require any additional assistance, please contact us at 866-580-1226 or via email to rise_spokesperson@risecredit.com so that we can locate and review your account. Thank You, RISE Credit

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article