With Company response Not resolved
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

Obtained a loan from Rise in 2016. I was told the interest rate was 16% it actually was 98%.

I asked about loan closing paperwork and was told it would be in the mail within 2 weeks. I was told the payments would be 189.88 a month it was 189.99 twice a month. Because of the deception I have been struggling to make payments. I never received loan closing document.

When I inquired about the paperwork , I was told it was online, and that they (Rise) do not mail anything out.

When I went online the paperwork for my state (Illinois) was generic and clearly indicated all loans for Illinois range from 90 to 99%. I am hoping this company is put under a class action lawsuit for lying...

Review about: Rise Credit Payday Loan.

Reason of review: Poor customer service.

Monetary Loss: $4000.

Preferred solution: Let the company propose a solution.

I didn't like: Misleading.

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I took out a 1500 loan and thought the interest rate was 38% and In fact it's 200%!! WTF???

So I get 1500 and have to pay back almost 4500? How in the *** is that even close to fair? I called and Asked and all I got told was you signed everything there's nothing we can do! Yea the online form I signed said 38% interest what a joke this place is.

I can't afford 590 a month and that was the whole reason I did it! They made it sound better than it is!!


I took out a loan for $3000...I was told the payments would be $274 a month...you took out that amount out of my checking acct. every two weeks!!! i have stopped paying until you get this right!

to Mad woman Fort Worth, Texas, United States #1285514
RISE Credit Response

We are sorry to hear of any confusion regarding your payments.

In your loan agreement, your payments are explained in detail by date and amount. Your payments are scheduled to coincide with your pay days.

If you have discovered a discrepancy of the payment dates on your loan agreement and the payments that are processing, please send us an email with these details at rise_spokesperson@risecredit.com. We are happy to further investigate.


RISE Credit

Fort Worth, Texas, United States #1273292
RISE Credit Response

We are so sorry to hear about your experience with RISE. We would like the opportunity to review your concerns with you and research your experience in detail.

Please send us an email at rise_spokesperson@risecredit.com so that we may better assist you.


RISE Credit

to RISE Credit Response #1285323

you have not sent me an email or phone call about my account...where are you???

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