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With Official Company Response

This is the most unprofessional company I have ever dealt with. I have been going back and forth with the company for this entire week due to my account being locked because somebody tried to use my identity and change my info. This same thing happened November of last...
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RISE_Response
RISE Credit Response

We regret to hear of your recent experience and dissatisfaction with RISE Credit. The security measures that we have in place are for the protection and security of our custom...

1.0
I didn't like
  • Unprofessional
  • Rudeness of the customer service
  • Horrible company
#1314039

With Official Company Response

I applied for a loan after I was recommended through Credit Sesame. I was asked to log in to my bank account from their site, which I did. I was then asked, through email the following day, to submit my most recent bank statement as well as a copy of a voided check. I...
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RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your recent experience. We would like to research your account further to determine what happened in regards to the verification...

1.0
#1307489

With Official Company Response

I have had many loans through rise over the past couple of years. I have never had a issue refinancing and have done it 3 times. I wanted to do it again and have tried on the website everyday for the past week. I’ve emailed them with no response. I’ve paid every...
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RISE_Response
RISE Credit Response

We are so sorry to hear about your recent experience with RISE. We would like the opportunity to review your concerns with you and research your experience in detail. Please s...

3.5
#1303231

With Official Company Response

I applied for a loan yesterday, after receiving a flyer in the mail. After I applied I was asked to verify some information, a copy of my ID, my ssn card, proof of income, and sign into my bank account through their system to verify I had one. I called and spoke to a...
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RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your concerns. We would like the opportunity to look into this matter and research your account further. Please email at rise_sp...

2.0
#1300459

With Official Company Response

How is this company even legal? It is going to cost me almost $15,000 for my borrowed $5,000, they do not make it clear that they charge daily for interest and basically your monthly payment never goes towards the principal. Please read the small print, they take...
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RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your RISE Credit Loan. We’re sorry to hear of your dissatisfaction with your RISE Credit loan. RISE is designed to provide you w...

1.0
I didn't like
  • Outrageous interest rates and hidden explanation
#1292251

With Official Company Response

My credit score got worse and dropped 30 pts. Im trying to get it better not worse. I need help bad and i dont knw what to do.
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RISE_Response
RISE Credit Response

When an application is submitted, a hard inquiry is processed. Once payments are being made, RISE Credit will report all accounts on a 30 day cycle. If you feel that your acco...

#1289473

With Official Company Response

I get junk mail from this predatory subprime lender all the time. Suddenly last Wednesday there was a hard pull on my Transunion report from Rise. When I got off work I called them. They asked for some identifying information and then told me I wasn’t in their system....
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RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your concerns and issues. A hard inquiry is only able to be removed once it is validated as a fraudulent account. RISE Credit wi...

1.0
#1288633

With Official Company Response

If you are a Georgia state resident..DO NOT get a loan from this company, hence they are illegal from doing business here. If you have, like I did and was unaware of this information. Let them know you know and report them to the The Georgia Department of Law's...
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RISE_Response
RISE Credit Response

Thank you for reaching out to us. RISE Credit fully adheres to and follows all state guidelines and regulations. Our license is available to be viewed on our website by select...

1.0
#1285027

With Official Company Response

I applied for a loan, they kept asking for check verification that I sent three times then denied me because the were able to verify my bank. Usually when a loan company verifies a bank they do a conference call with you and your bank, that was never done so how was...
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RISE_Response
RISE Credit Response

Thank you for reaching out to us in regards to your concerns. We would like the opportunity to look into this matter anad researched your account further. Please email at rise...

#1280802

With Official Company Response

Forgot my password. Followed all steps to get new password. Company never sends email for me to update my password. I have been a long standing customer. Never late. This will be my last loan!
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RISE_Response
RISE Credit Response

We regret to hear that you have been experiencing issues in resetting your password. When the password email is requested and not received this is typically due to an alternat...

#1276250